Privacy Policy

We use the information we collect for the following purposes:

• •To respond to your inquiries and provide requested services
• •To deliver, manage, and improve our services and client projects
• •To send service-related communications (proposals, invoices, project updates)
• •To send marketing communications where you have given consent or where permitted by law
• •To analyse website usage and improve user experience
• •To comply with legal obligations and enforce our agreements
• •To detect, prevent, and address fraud, security issues, or technical problems
• •To send you the project plan PDF and other service materials you requested

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

We use cookies and similar tracking technologies to operate our website and understand how visitors use it. You may control cookie preferences through your browser settings.

To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

• •Inquiry and contact form submissions: up to 2 years
• •Active client project data: duration of the engagement plus 5 years
• •Marketing preferences and consent records: until you withdraw consent
• •Financial and invoicing records: 7 years (legal/tax obligation)
• •Website analytics data: up to 26 months (Google Analytics default)

When data is no longer required, we securely delete or anonymise it.

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at hello@vrndigital.com. We will respond within 30 days. We may request proof of identity before fulfilling your request.

VRN Digital Inc. operates remotely and may use service providers located outside your country. If we transfer personal data from the EEA or UK to countries without an adequacy decision, we ensure appropriate safeguards are in place, such as:

• •Standard Contractual Clauses (SCCs) approved by the European Commission
• •Data processing agreements with all third-party processors
• •Transfers only to countries with equivalent data protection standards where possible

Our website may contain links to third-party websites or embed third-party services (e.g. YouTube, Google Maps). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we currently use include: Google Analytics, Google Ads, Meta Business Suite, Netlify (hosting), and Nodemailer / Gmail SMTP (email delivery).

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure, including:

• •HTTPS encryption for all data transmitted via our website
• •Access controls limiting data access to authorised personnel only
• •Secure, encrypted storage of sensitive credentials and client data
• •Regular security assessments and vulnerability reviews

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@vrndigital.com and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:

• •Update the 'Last Updated' date at the top of this page
• •Post the revised policy on this page
• •Notify active clients or subscribers by email where required by law

Your continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy team:

If you are located in the EEA and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (e.g. the ICO in the UK, or the relevant EU supervisory authority).